Frequently Asked Questions

We're sorry to hear that your purchase requires a refund. Unfortunately, Shoppy is unable to provide assistance with refunds as all payments go directly to the seller and therefore Shoppy does not hold/escrow payments and all products are seller controlled. If the payment was made via PayPal or Stripe, you'll be able to create a dispute on their platforms. Before escalating the situation, we recommend you first contact the seller and attempt to come to a solution.

Shoppy supports 25 currencies. If a currency you would like to use is not currently supported, please feel free to contact us for an evaluation of the currency being integrated into Shoppy. * USD (US Dollar) * EUR (Euro) * GBP (British Pound Sterling) * CNY (Chinese Yuan) * AUD (Australian Dollar) * BRL (Brazilian Real) * CAD (Canadian Dollar) * CHF (Swiss Franc) * CZK (Czech Republic Koruna) * DKK (Danish Krone) * HKD (Hong Kong Dollar) * HRK (Croatian Kuna) * ILS (Israeli New Sheqel) * INR (Indian Rupee) * JPY (Japanese Yen) * MXN (Mexican Peso) * MYR (Malaysian Ringgit) * NOK (Norwegian Krone) * NZD (New Zealand Dollar) * PHP (Philippine Peso) * PLN (Polish Zloty) * RUB (Russian Ruble) * SEK (Swedish Krona) * SGD (Singapore Dollar) * ZAR (South African Rand)

Shoppy supports 5 Payment Gateways: * Bitcoin * Ethereum * Litecoin * PayPal * Stripe

Shoppy takes terms of service violations very seriously and as outlined in our terms of service, we will terminate both a Shop and User without notice or providing a reason. The rules and policies of Shoppy can be inspected at [https://shoppy.gg/terms](https://shoppy.gg/terms) All suspensions are final.